Position title
Spa Receptionist
Description

The Spa Front Desk Receptionist is responsible for the reception area at the spa. Includes the greeting of all guests, answering phone calls, assisting guests with questions regarding spa services and products, booking all appointments, checking the guest into the computer system and charging for services performed.

Education and Experience
  • Minimum of one year experience in same or similar position
Position Requirements:
  • Must be detail-oriented and have the ability to multi-task.
  • Ability to be efficient and productive in a fast-paced environment.
  • Must have the enthusiasm and possess excellent customer service skills.
  • Must possess basic math and money handling skills.
  • Enjoy working with people and possess a friendly and outgoing personality.
  • Excellent communication, listening and computer skills.
  • Must be a team player.
Responsibilities
  • Be on time for your shift.
  • Properly open and close spa each day according to Standard Operating Procedures.
  • Accurately book, change and cancel spa appointments.
  • Acknowledge and greet everyone who enters and leaves spa facilities.
  • Provide detailed descriptions of spa treatments, packages, services, facility features and hours of operation.
  • Utilize spa computers with skill and proficiency.
  • Maintain a Spa Desk Bank.
  • Answer the phone promptly and use the guest's name throughout the phone conversation.
  • Actively promote the spa, treatments, services, sessions and retail, as well as programs, promotions and/or discounts available.
  • Maintain eye contact when addressing external and internal guests.
  • Handle guests' questions and concerns professionally and courteously.
  • Provide accurate, appropriate and immediate responses to all requests by guests, ensuring complete guest satisfaction.
  • Maintain a clean; safe, fully stocked and well organized work area.
  • Develop ability to work without constant direct supervision and remain at assigned post for extended periods of time.
  • Maintain a positive attitude and contribute toward a quality work environment.
  • Regularly attend, participate in and support training and staff meetings for the spa.
  • Assist in all areas of spa operation as requested by management.
  • Communicate to management any and all occurrences involving staff or guests in the spa that require attention.
Job Benefits
  • Opportunities for temporary and permanent placements
  • Exposure and experience in diverse working environments and settings
  • Flexible schedule
  • The individual compensation plan that rewards your commitment and industry experience
  • Robust Wellness Program centered around well-needed self-care with incentives like personal health coaches, complimentary massages and spa services, yoga classes for employee and family
  • Family Health and Wellness Expo
  • Company Retreats with a focus on health and wellness
  • Professional Career Coach
  • Direct Deposit and Bi-weekly pay
  • Signing Bonus
  • Health. Dental and Vision Insurance
  • PTO Program
  • Referral Bonus
  • Cancer Insurance
  • Disability Insurance

 

Employment Type
Part-time
Industry
Wellness and Spa
Job Location
Phoenix, AZ, 85016
Working Hours
7:00 am to 3:00 pm
Date posted
November 13, 2020
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Position: Spa Receptionist
Applicant Information
Education
References
Reference 1 - Coworker
Reference 2 - Supervisor
Previous Employment
Employment 1
Employment 2
Employment 3
I consent to having a criminal background check done on my history, including a social security number verification, and I understand that my employment might hinge on this check, including termination if after I am hired, and if A Priori Staffing LLC acquires information that precludes my employment with A Priori Staffing LLC. I understand that all applicants may be required to pass screening for the presence of illegal drugs or alcohol as a condition of employment at A Priori Staffing LLC. I may be required to voluntarily submit to a drug test in-house, or at a laboratory chosen by the company and by signing this consent agreement I release A Priori Staffing LLC from liability. I understand that with a positive drug screening test results I will be denied employment at this time, but I may initiate another inquiry with A Priori Staffing LLC at a later date provided that a drug retest is performed, and negative results are received. A Priori Staffing LLC will not discriminate against applicants for employment because of past abuse of alcohol/drugs as long as a current drug test is negative. However, A Priori Staffing LLC will not tolerate the current abuse of alcohol/drugs. I may also be asked to voluntarily submit to drug tests for post incident screening and random drug testing at any time in the future.
The representative of A Priori Staffing LLC will inform me of the regulations about criminal background checking and drug testing. I authorize A Priori Staffing LLC to copy and forward my personnel file contents to any and all client facilities which require this of A Priori Staffing LLC. I hereby certify that all of the above information is true and correct. I understand that any misrepresentation or false information given on this application will result in rejection or termination of employment.

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